FAQs

  1. Where do you ship?
    We offer shipping across the United Arab Emirates and the GCC. For international delivery, kindly contact us prior to placing your order to confirm shipping rates.

  2. Do you offer free shipping?
    Free standard shipping on all orders in UAE above 200 AED.

  3. What are your candles made of?
    Our candles are made with premium vegan wax blends to ensure a clean burn, long-lasting performance, and an elegant finish.

  4. Are your candles safe to burn?
    Yes. All of our candles are safe when used properly. Always trim the wick before lighting, never leave a candle unattended, and keep it away from children, pets, and flammable materials.

  5. What if my item arrives damaged?
    If your order arrives damaged or defective, please contact us within 48 hours at
    glamgirlscandles@gmail.com with your order number and a photo of the product. We will arrange a replacement.

  6. Can I cancel or change my order?
    Please note that once an order is placed, it cannot be canceled or modified. Each piece is handmade to order, and production begins immediately to ensure exceptional craftsmanship and to have your creation shipped as soon as possible.

  7. Do you offer custom or bulk orders?
    Yes. For custom candle designs or bulk orders (such as for weddings, events, or gifts), please reach out to
    glamgirlscandles@gmail.com for a personalized quote.